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We’re Here To Help. COVID-19 Resource Center Learn more

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COVID-19 INFORMATION

We’re Here To Help

Ensuring the health and safety of our customers, team members and the communities we serve is our top priority.  We continue to actively monitor the COVID-19 situation from the Center of Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure we are able to act on the latest information and guidelines. Rest assured, we continue to ensure you have access to your accounts and banking services. We also want to remind you of the many alternative ways we can serve your banking needs during this time.

If you have been negatively impacted by the coronavirus and need assistance with your loan, please contact your relationship manager.

You can also find out how we are providing financial assistance to our personal and business customers by reviewing the Customer Relief Efforts tab below. This includes our participation in the CARES Act (Coronavirus Aid, Relief and Economic Security Act), including Customer and Community Relief Efforts and the SBA Paycheck Protection Program.

 

 

Our Team Members Are Here To Assist

Our team members are here to answer any questions you may have. You can also request information online.

 

GET STARTED

ONLINE SERVICES

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While your relationship manager is available to help you with your account needs, please remember the convenience of our online services available:

CONTACT US

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Please contact your relationship manager to help guide you through the process.

Phone: (214) 365-6900

CUSTOMER RELIEF EFFORTS

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TBK Bank will be participating in the Paycheck Protection Program.

The Paycheck Protection Program will be administered by the Small Business Administration (SBA). The intent of the program is to provide loans to businesses impacted by the challenging economic environment created by COVID-19 and provide small businesses with funds to pay up to 8 weeks of payroll costs including benefits. Funds can also be used to pay interest on mortgages, rent, and utilities. As a qualified SBA lender with delegated authority under the program, TBK Bank is able to help eligible businesses.

To learn how to apply, contact your relationship manager or visit the Paycheck Protection Program page on TBK Bank’s website.

FOR YOUR BUSINESS

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As a subsidiary of TBK Bank, SSB, we are able to offer our robust suite of products and services that can convert everyday transactions to electronic ones to help you easily manage your business from home, such as payroll, bill payment and faster collection of accounts receivable.

  • Commercial and Small Business Center Online Account Management
  • The TBK Bank Business Mobile App
  • Remote Deposit Capture
  • Merchant Services to collect Credit Card Transactions
  • ACH Origination for Both Credit and Debits
  • Direct Deposit for your Employees
  • ACH Payments for Your Customers
    • Direct Deposit for your Employees
    • ACH Payments for Your Customers

If you need help getting any of these services set up for your business please contact Treasury Management Support.

A MESSAGE FROM OUR CEO

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Triumph Commercial Finance stands for helping those in the communities we serve thrive – both in good times and bad times. We take this responsibility seriously and believe serving our customers, communities and those who need us the most right now should be our number one priority. I wanted to let you know about some of the things we are doing to help minimize the impact COVID-19 has on you, our team members and our communities.

Your Health and Safety
Like many companies, we have already limited team member travel, postponed large events and require our team members to stay home if they aren’t feeling well. We have expanded our flexible leave policies to allow them the time they need to take care of themselves and their family members.

We continue to provide access and service to our customers. Our branch drive-thrus will remain open while the majority of our branch lobbies are closed. While we enjoy seeing our customers in our branches, we have taken this precaution for the health of our customers and team members, and in accordance with CDC guidelines and recommendations. We also offer a number of ways you can bank with us without leaving your home.

We’re Here to Help
If you’ve been financially impacted by COVID-19 and need help, we have customized services and solutions available. We are also providing insights and resources to help you protect you from fraud, cybersecurity risk and protecting your privacy.

We encourage you to review the information below for the latest updates on how we are responding to COVID-19. We will also continue to share information on social media and in email, as appropriate.

Finally, thank you for your business and the faith you have placed in us as your financial provider. We are committed to getting through this together.

We will get through this!

Aaron Graft
CEO

PROTECTING YOU

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As always, the health, safety, and well-being of our customers, team members, and communities is our number one concern. We will continue to monitor this quickly evolving situation and we’re here to assist our customers as needed. Please continue to check this site as well as our LinkedIn page for relevant and timely information. Thank you for your trust and allowing us to serve your financial needs.

Updated Contact Information
Help us stay in touch with you by making sure your personal information such as email address and phone number is up to date in our system.

Fraud Prevention
Your financial well-being is important to us. We want to protect your personal information, good credit and your money from scams. To help keep you informed, we encourage you to read the following tips and ways to avoid fraud TBK Bank Fraud Prevention

Wire Transfers
TBK Bank can wire money where it needs to be quickly, easily and safely. To anyone, anywhere in the world.
TBK Bank Wire Instructions

CDC Resource Center
For the latest updates on COVID-19, please visit the CDC Resource Center or World Health Organization (WHO)

PROTECTING YOUR FUNDS

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Triumph Insurance is financially sound. Find out more about our parent company, Triumph Bancorp, our values and our commitments to our communities, please visit our investor relations web site. You can also find more information about:

Financial Condition and Performance
10-K Report

As of December 31, 2019, our capital ratios exceeded those levels necessary to be categorized as “well capitalized” under the regulatory framework for prompt corrective action.

Total Assets: $5.1 Billion
Total Deposits: $3.8 Billion
Total Loans: $4.2 Billion
Market Capitalization: $1.0 Billion

TBK Bank is a wholly owned subsidiary of Triumph Bancorp, Inc.

Consolidated Reports of Condition and Income for TBK Bank filed with the FDIC is available at https://research2.fdic.gov/bankfind/

TBK Bank’s FDIC Certificate # is 23498.